General Questions

A Vehicle History Report is a listing of pertinent information, which may include title records, insurance total loss records, accident records, and more from a vehicle’s past. They can also include mileage rollbacks, theft records, and a number of other issues important to potential buyers.

The process of checking your vehicle condition is simple. All you need is to supply the CHASSIS or VIN. Our system will provide you with information on whether the vehicle is clean or accidented, flooded, stolen, etc.

Yes! Internet is required both on using our web site and the mobile app to enable us deliver the purchased report to you.

You can pay using mobile money (AirtelTigo, Vodafone, MTN). Card payment options are also available for users who want to pay with visa, MasterCard etc.

Registration is not required to use the service. However, to enable us deliver premium services registering will be required.

Our reports only cost GHS 49.99.

Each vehicle is manufactured with the unique vehicle identification number VIN/Chassis. This is a 17-digit number embossed on the body of the car.

No. Our vehicle history reports are for personal use only. Commercial use is strictly prohibited

No. Refund is not available after the report has been delivered to you. Refer to our terms and conditions regarding refunds.

Yes. There are lots of package options.

Tokens never expire. You can use as and when you need them.

Currently our services support vehicles imported from the United States. Other countries will be added soon.

A copy of the report is sent to your supplied email. If you‘re a registered user you can view reports on the mobile app or website.

Your report will be available instantly online after payment. You can choose to view the report online, download it, or print it

Reports do not expire. All your reports are listed in your account. They remain there as long as your account is active.

No, HomeUsedCar is only able to provide details of an accident or repair if it is declared a “total loss” by an insurer in the exporting country.

Yes. Tokens can be used on all our service platforms be it Android, iOS or on our web app regardless of the platform it was purchased from. We recommend you buy the token or package from the web app https://app.homeusedcar.com/ to make some savings there.

All vehicle reports have information provided by the trusted partners all over the world. We collaborate with about 30 organizations, government institutions, regulators, including insurance carriers, junk yards, salvage yards, and auto recyclers to provide the most up to date vehicle information for anybody looking to purchase a previously-owned vehicle.